At the outset there is a completeness matrix: every chapter, every expected document class, together with status, source and responsible person. This matrix is the actual working tool. Week by week it shows which item is still outstanding, who is obtaining it and whether the source is a public authority, a manager or a service provider. In the end it becomes part of the data room itself and serves as evidence of what was made available at which point in time.
Files are named consistently before they are uploaded: chapter number, property identifier, document class, contracting party and the date of the document, not the date of the scan. A lease without addenda is marked as such, so that nobody later assumes the chain is complete. For portfolios the convention is established once and applied identically to every property, so that properties can be compared side by side.
New versions do not replace earlier ones silently. We create them as a version; the earlier version remains visible and dated. This matters because a later discussion about which status was in the data room at which point in time cannot be conducted without that history. The activity log accordingly records access, downloads and changes to permissions with a time stamp and user ID; it is maintained continuously and can be exported.
The data room does not replace an archive kept for commercial or tax purposes. You specify the retention and deletion periods for each document type, derived from your obligations under Section 257 HGB and Section 147 AO and from your deletion policy; we implement them technically.
We redact personal details in leases, tenancy schedules and correspondence before the release of the first phase, in so far as you so decide. It is customary to work with pseudonymised tenant designations in phase one and to open the unredacted versions only to a narrower group. We implement this decision technically and document which version was accessible to which group. Whether and to what extent redaction takes place is decided by you or by your legal advisers; we do not provide legal advice on this.
Before release, we review the data room from the other side's perspective: we log in with a test account for each group and check what that group actually sees. Only then does the data room go to the first bidder group.